First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate. 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will ...May 8, 2021 · To qualify for the credit, customers must: 1. Be logged in with their Xfinity ID. 2. Have been impacted by a reported partial or complete network outage within the last 90 days.Note: My Account will verify that the customer experienced a network outage. Certain types of outages, such as power outages at the customer’s home and outages caused ... Call Xfinity customer service at 1-800-Xfinity or (800) 934-6489) EST to pay your bill by phone. Visit www.xfinity.com to make an Xfinity bill payment online. Download the Xfinity My Account app to make an Xfinity bill payment via mobile. Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person.To send a direct message: Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line not the Employee's name. • Type your message in the text area near the bottom of the window.Learn how to request a refund from Comcast (Xfinity) for various reasons, such as service interruptions, deposit, or cancellation. Find out how to contact Comcast customer …Need instructions on how to request a refund. Hey there, @user_d3b08d.I hope you and your family stayed safe during the storm. We'd be happy to help with getting a credit applied for the time you have gone without service. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Outage refunds. Hi, multiple outages have occurred on my wifi in the past pay period. Please refer to my account for times and dates, and apply the refunds accordingly. Thanks in advance and let me know if …May 4, 2021 ... Xfinity Comcast does give credit refunds for outages. However, it would be best if you were firm and patient to get additional credit. For ...To send a "Direct Message" to Xfinity Support: The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. Press Enter to send it. I cancelled my Xfinity account about 2 months ago, and a few …Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. • Press Enter …Learn how to cancel your Xfinity service and request a refund via phone, chat, online form or in person. Find out the options for pausing the service temporarily …Jan 20, 2024 · I requested a refund for being overcharged for Wi-Fi for a month and a half before my service was cancelled. I was supposed to receive a $114 refund but after having chatting with multiple different Xfinity agents who told me my refund would be coming in 2 weeks and then 20 business days and then another 4 weeks, I still never received it. @user_952beb Hello! Thanks for reaching out to us through our Xfinity Forums support platform on Communities! We take your internet security very seriously and always want to help investigate any instances of phishing or scam emails that you may receive via your Comcast email.Xfinity took $300 out of my account for the past few years and wouldn’t refund the money. I returned a borrowed equipment years ago but they still act like I had never return it and charged me for the rental fee EVERY month. I had to spent hours with them every time explaining how I returned it.Xfinity Home Refund Policy for Pre-Payments: If you make a pre-payment prior to installation of your Xfinity Home service, such pre-payment will be applied as a credit to charges due on the following month’s bill from Comcast. In the event you cancel your Xfinity Home service, your pre-payment will be applied instead to any other …Debit card refunds can take up to 10 business days to process. In the event of fraud, a bank may front the money immediately while conducting an investigation. Debit Card Protectio...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to … Logging in.... - Xfinity Sep 10, 2023 · There are four ways to cancel an Xfinity account. At the time of writing, Comcast offers a few different methods for its customers who want to fully cancel their service rather than just pause it ... This site does belong to us, and is not a scam. This site would be used to check the status of refunds/gift cards for example. This post was marked as closed. Should you experience further issues, please create a new post . I got one of these today for a one-cent refund. Card claims to have a $3.50 monthly fee.Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the …To qualify for the credit, customers must: 1. Be logged in with their Xfinity ID. 2. Have been impacted by a reported partial or complete network outage within the last 90 days.Note: My Account will verify that the customer experienced a network outage. Certain types of outages, such as power outages at the …Xfinity will not issue my refund. I called Xfinity about a month ago due to my service not working. The woman on the phone was able to reset my modem but she also asked if I needed a professional to come look at my modem and I said no because the next available appointment was a week out and I work from …Nov 13, 2021 ... Comcast Xfinity service recently suffered a major outage. Cable and internet providers have different policies about refunds in such ...Kids clicked on something from search and made a purchase. I got an email notification and want to get a refund. I can’t get through via chat bot or phone. Please help. Double the speed — faster than ever. Now enjoy more speed with 150 Mbps internet from Xfinity for 1 year. $25 /mo. Shop. Pricing & other info. Taxes & fees extra and subj. to change. See disclaimer for details. Jul 9, 2021 · overcharge. I recently reviewed my bill and realized that Xfinity/comcast has been over charging me for the past 9 months. When I called to complain, I was told be the csr and a supervisor that they would refund about half of what they had overcharged me but would not refund the rest. They acknowledged that I was overcharged, but said that ... 63. Comcast has agreed to issue refunds to 15,600 customers and cancel the debts of another 16,000 people to settle allegations that the cable company lied to customers in order to hide the true ...Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn …XfinityXfinity will not refund me for a device unused and no phone number. I complained at the store. The xfinity store said they couldn't help or takevthe phone back because i ordered wifi over the phone not in the store. The agent new i didn't want the phone. Still she neglected me, humiliation at the we UPS store when the …Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the …Lo and behold I was charged without permission. I called Comcast to refund this and return my service to the basic internet essentials plan. They offered credit, which I refused. If you steal actual money you should return actual money. After being assured I would get a refund, I received bill credit. As an ACP …So I cancelled xfinity and got an email saying I get a $71 refund from [email protected]. To claim the refund I am brought to xfinityrefunds.com which I looked up and it is a real website affiliated with xfinity, so this doesn't seem like a scam but my experience with the site feels very scam-like.The found that Xfinity is not an authorized carrier for the phone to act as its own service. I’ve spent another month trying to ask for a refund. Again, multiple transfer’s unexpected after being placed in “hold” or even hung up on. I’ve been with xfinity for several years 7-8. I’ve been nice and patient, but continue to …Upon cancelation, Comcast Xfinity should charge me prorated portion for September, but they charged me $50 for the full month and kept doing so. Criminal activity: On 2/2022, Xfinity mobile sent me a SIM card, asking me to combine my cell phone service, and wanting to reduce the internet charge to $40 …XfinityDena. @user_24787a Normally any credit balances are applied to your next month's bill. If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Please send me a Direct …In today’s competitive business landscape, customer loyalty is more important than ever. And one of the key factors that can drive customer loyalty is a flexible returns and refund...We look forward to hearing from you. • Click the "Direct Message" icon (upper right corner of this page) • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. • Press Enter to send your message. I am an Official …The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Call Xfinity customer service at 1-800-Xfinity or (800) 934-6489) EST to pay your bill by phone. Visit www.xfinity.com to make an Xfinity bill payment online. Download the Xfinity My Account app to make an Xfinity bill payment via mobile. Visit an Xfinity location using the Xfinity store locator to pay your Xfinity bill in person.If so, when a refund is issued it will typically go back to the last payment method on file. This can take about 30-days, but is usually much quicker than that. If for any reason that the refund isn't able to be refunded to the last payment method, a Visa prepaid card is then mailed out, and you should receive …With the rise of e-commerce, online shopping has become more popular than ever. However, there may be times when you need to return an online order for various reasons. The first s...Jul 25, 2023 · Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn from. So I cancelled xfinity and got an email saying I get a $71 refund from [email protected]. To claim the refund I am brought to xfinityrefunds.com which I looked up and it is a real website affiliated with xfinity, so this doesn't seem like a scam but my experience with the site feels very scam-like.Refunds on disconnected Xfinity accounts can take four to six weeks to process. To check the balance of a prepaid card refund, visit xfinityrefunds.com or call 888-472-0211 to reach Xfinity Refund Support. I also pulled the following FaQ's from our internal documentation on refund support:Feb 21, 2023 ... ... me whats the issue going on...he hung up. Horrible support! I want a refund but they wont open a support ticket! Message 12 of 13. 0 Kudos.Sep 29, 2021 ... If in fact that is true, then I want a FULL REFUND OF ALL 7 OF MY RING PRODUCTS ASAP!! 1 Like. cceflo September 29, 2021, 8:19pm 2. BTW, I ...A refund will first try to automatically process back to the last debit/credit card that was used and is usually refunded within 30 days of the disconnection. Since the account has been cancelled, the login credentials would have also been removed, which is why you were unable to sign in again. No …To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.63. Comcast has agreed to issue refunds to 15,600 customers and cancel the debts of another 16,000 people to settle allegations that the cable company lied to customers in order to hide the true ...I requested a refund for being overcharged for Wi-Fi for a month and a half before my service was cancelled. I was supposed to receive a $114 refund but after having chatting with multiple different Xfinity agents who told me my refund would be coming in 2 weeks and then 20 business days and then another 4 …Oct 13, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. You can watch on your TV: On Xfinity X1, from the main menu, go to Saved > Purchases, then select the title you want to watch. On non-X1 TV Boxes, select Purchases from the Xfinity On Demand menu. You can stream them on the Xfinity Stream app and web portal. From the main menu, your purchases will appear under Saved.Good evening, @user_837385, and thanks for reaching out through our Community Forum regarding your billing concern.I can understand how frustrating it would be to expect to see a credit that hasn't shown up yet. When we apply a credit to your account, it takes 24 hours to process through our billing system, after …Double the speed — faster than ever. Now enjoy more speed with 150 Mbps internet from Xfinity for 1 year. $25 /mo. Shop. Pricing & other info. Taxes & fees extra and subj. to change. See disclaimer for details. Xfinity Assistant To make a refund claim via DoNotPay, do the following: Access DoNotPay from any. web browser. Click on File a Chargeback. Give us your transaction and bank details. Type Comcast as the company you want to get a refund from. Verify your information and finalize the request. Charged for Devices. My debit card was charged for the remaining balance on my devices when my service terminated. However, I was not advised of the remaining balance, or given the opportunity to remit payment from a suitable source. I've been told several times over the last 16 days that a refund is coming …Learn how to return or exchange your phone, smartwatch, tablet or accessories within 14 or 30 days of purchase. Find out the conditions for refund, the …Learn how to get a refund from Xfinity after you disconnect your service and return your equipment. Find out the steps to claim a refund online, the terms of the prepaid cards, and the timeline for the process.I have been double charged by Xfinity over 8 months and they refused to refund the entire amount. Xfinity reinstated an old account without my consent and knowledge, and that’s right after they open/sold me a new contract/account. As a result, I was double charged for the SAME SERVICE, …When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...Learn more about the impact to an Xfinity Mobile customer’s account when they cancel their other Xfinity services. Xfinity For full functionality of this site it is necessary to enable JavaScript.Debit card refunds can take up to 10 business days to process. In the event of fraud, a bank may front the money immediately while conducting an investigation. Debit Card Protectio...When it comes to customer service, Comcast is one of the most reliable providers in the industry. With their 24/7 customer assistance, you can get help with any issue you may have ...You can send us a Direct Message with the following steps: To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".To send a "Direct Message" to Xfinity Support: The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. Press Enter to send it. I cancelled my Xfinity account about 2 months ago, and a few …Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn … To make a refund claim via DoNotPay, do the following: Access DoNotPay from any. web browser. Click on File a Chargeback. Give us your transaction and bank details. Type Comcast as the company you want to get a refund from. Verify your information and finalize the request. Nov 3, 2022 · Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it. 1. Aug 2, 2023 · Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check. Make sense? Even am in the same boat. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. Type your message in the text area near the bottom of the window. See https://comca.st/3KQF8q9 for an example. I have also been getting over charged. …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to …If you’re planning a trip and looking for affordable flights, eDreams is one of the online travel agencies that you might consider. However, it’s always wise to understand the canc...Feb 10, 2022 ... Canceling the Xfinity Internet service by Comcast ... Canceling the Xfinity Internet service by Comcast ... refund on my credit card. The whole ...To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there! I need the lies to stop when being told about a refund I requested for a monthly charge when I returned the …He also gave me the correct address (my current address) where the refund will be mailed. I then asked to tell me the fastest way to reach a living breathing human being -just-in-case- I don't receive the refund within 7 days. Again, one of those "rest assured.." was given and the following: Just call 1-800-Xfinity.This site does belong to us, and is not a scam. This site would be used to check the status of refunds/gift cards for example. This post was marked as closed. Should you experience further issues, please create a new post . I got one of these today for a one-cent refund. Card claims to have a $3.50 monthly fee.XfinityDena. @user_24787a Normally any credit balances are applied to your next month's bill. If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Please send me a Direct …Learn more about the impact to an Xfinity Mobile customer’s account when they cancel their other Xfinity services. Xfinity For full functionality of this site it is necessary to enable JavaScript.Has this ever happened to you? You’ve booked a flight well in advance, only to reach the airport to discover that the airline has changed, delayed, or canceled the flight altogethe...
Our team at the Xfinity Store will provide you with a receipt confirming your return details. * If you have already contacted Comcast to disconnect your account and still need to return your equipment, you can use the UPS Store or Xfinity Store/ Comcast Service Center drop-off options for your return. . What style of glasses
Xfinity Community Forum. Customer Service. Customer Service. Hurricane refund. U. user_913fdf. Visitor • 4 Messages. Monday, November 7th, 2022 1:21 PM. Closed. Hurricane refund. You stated that once service is restored we would receive refund for the 3 weeks of no service. Where is it, as you charged … if a company sells you and delivers to you a broken phone that never activated after 2 xs the 24 hour activation failed , so 48 hours after I recieved it I packed it back up and returned it ,... Compare the serial numbers on the devices you want to return to make sure that you’re selecting the correct ones. Once you’re sure of that, select the devices and click the “continue” button. You’ll be prompted to provide the reason why you’re returning your equipment. Select the appropriate reason and hit “confirm.”. Refunds and billing history with closed accounts. I spoke with a few reps on the phone. Two weeks ago. You deducted a payment from my bank account on 10/18 due to autopsy. I was told that I would receive a refund in 2 days. It's been 10 and nothing. I've also asked for billing history.To send a "Direct Message" message: Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I cancelled service with Xfinity on March 3rd, 2023, but was subsequently billed another full monthly billing cycle (~$285) and then only refunded ...Kids clicked on something from search and made a purchase. I got an email notification and want to get a refund. I can’t get through via chat bot or phone. Please help.Hello, @user_fr7vmk.Thank you for reaching out over Xfinity Forums, you have contacted the right place in regard to the refund inquiry. The refund is equal or less than the last payment that was made, the refund will be attempted to be returned to the card within 30 days of the disconnect date or date of payment if made after the account was …If so, when a refund is issued it will typically go back to the last payment method on file. This can take about 30-days, but is usually much quicker than that. If for any reason that the refund isn't able to be refunded to the last payment method, a Visa prepaid card is then mailed out, and you should receive … So I cancelled xfinity and got an email saying I get a $71 refund from [email protected]. To claim the refund I am brought to xfinityrefunds.com which I looked up and it is a real website affiliated with xfinity, so this doesn't seem like a scam but my experience with the site feels very scam-like. If so, when a refund is issued it will typically go back to the last payment method on file. This can take about 30-days, but is usually much quicker than that. If for any reason that the refund isn't able to be refunded to the last payment method, a Visa prepaid card is then mailed out, and you should receive …Feb 2, 2024 · To send a "Direct Message" to Xfinity Support: The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. Press Enter to send it. I cancelled my Xfinity account about 2 months ago, and a few weeks ago Xfinity wrongfully ... To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list..